Passport Express | HelloGov Couriers

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About the company

Passport Express was a pioneer in internet-based passport expediting (launched in 1996) and later merged with Instant Passport before joining the CIBT network. Based in Washington, D.C., it remains a trusted choice for fast, reliable private passport submission services.

Registered passport agencies

Washington D.C.

4301 Connecticut Ave NW, Ste 250, Washington, DC 20008

Frequently asked questions

What do I need for a passport application?

The requirements for a passport application vary depending on your circumstances. For example, first-time applicants and child have different requirements to passport renewals. Generally, you’ll need:

Completed passport application form
Proof of U.S. citizenship (e.g., birth certificate or other citizenship document)
Valid photo identification (e.g., driver's license)
Passport photo that meets specific requirements
Applicable fees

Your personal AI assistant will guide you through the requirements and process every step of the way, checking everything is in order as you go.

Where do I send my passport application?

Where you send your passport application depends on how you're applying and where you’re based. If you're applying by mail, you’ll send your application to the address listed on the application form or provided by the U.S. Department of State's website.

If you choose to apply through HelloGov, we streamline the process by helping you select a courier and creating a postage label with the correct address ready for you. We make sure that your application is complete and correct before you send it to the appropriate processing center, making the process smoother and a lot quicker.

How can I check the status of my passport application?

Usually to check your application status, you’d need to visit the official website of the U.S. Department of State and use their online status check tool by entering your date of birth and application number.

For HelloGov users, we make it even easier by providing round-the-clock tracking of your application and regular updates on your application status directly through your personal dashboard and via email and SMS. This means you can stay in the loop about your application's progress without the need to try and navigate through government websites.

How long does a passport application take?

The standard processing time for a passport application typically ranges from 6 to 10 weeks from the date of submission. Expedited services like priority mail express can speed this up but it often depends on the volume of applications being processed and if there are any mistakes in the application like incorrect citizenship documents.

For anyone who wants their passport sooner, HelloGov has got you covered. By applying through our platform, you can reduce the wait time significantly, thanks to our streamlined process and AI assistance that ensures your application is submitted without errors. We also offer an expedited renewal service that can renew your passport in just 3 business days.

Where can I get a passport application?

The most common way to get a passport application form is to download it from the official U.S. Department of State website or to pick one up at a local post office or library that offers passport services.

If you’re looking for a more convenient option, HelloGov provides an online application process. Our platform guides you through each step of the application, providing AI assistance to fill out your form correctly and efficiently before you print and send it. This simplifies the process, saving you time and reducing the risk of common mistakes that can delay your application.

Start your application