$197
2-3 weeks
- Get your passport in 2-3 weeks
- All forms completed for you
- AI assistance on your application
- 24/7 support and help
- Detect errors before you send
Replace your damaged passport in minutes
Got a passport that's seen better days? Replacing it is easier than you think. Take 10 minutes to fill out your application, and you're good to go. No fuss, no headaches. Just quick, simple steps to get your travel plans back on track.
Start ApplicationHelloGov AI, Inc. is a private company registered with the U.S. Department of State as a hand-carry passport courier. Government fee not included.
Replace your damaged passport in three simple steps
Passport application
Your application is 75% complete
- Complete your application
- Upload your requirements
- Print your shipping label
- Send your packet to us
Fill out your super-simple passport application
Fill in a few details and you're set. HelloGov makes your application quick, straightforward and hassle-free.
hellogov
Scan your documents and get them checked instantly
Scan your documents from your device and we'll check them straight away to make sure everything's in order for a successful application.
Application status for Daniela
- Documents sent
- Application in review
- At passport agencyIn-review
- Passport approved
- You'll soon receive the passport
Message from HelloGov
Daniela, your documents have arrived at Passport Agency. Your application is now being reviewed.
Track your passport live and get it quickly
Stay updated with your passport's journey by tracking your application status in real-time and get delivery updates every day.
What you need for a Damaged passport application
Start ApplicationYou'll be able to scan all of these documents quickly and easily from your HelloGov account and get them checked and verified by your personal AI assistant.
Government Fee
You’ll need to pay a government fee to apply for your passport, which varies by the type of application and services requested (HelloGov calculates your fees and shows you how to write a check that gets accepted first-time).
Damaged Passport
You’ll need to submit your damaged passport as proof that your passport is damaged or mutilated (we’ll help you document and submit your damaged passport and explain how it got damaged).
DS11
You’ll need to complete the DS-11 form is required for first-time applicants, minors, or if your previous passport is lost or significantly damaged (with HelloGov, completing the DS-11 form is straightforward, and we're here to help at every step).
Passport Photo
You'll need a recent passport photo that meets guidelines for size, background, and quality to ensure your identification (HelloGov scans your photo and checks it against the requirements).
Proof Of ID
You’ll need to provide a government-issued ID, such as a driver's license or military ID, to verify your identity (HelloGov helps you upload a copy of your ID quickly and securely).
Proof Of Citizenship
You’ll need to submit proof that you’re a US citizen such as your birth certificate, naturalization certificate, or previous US passport (you can add proof of your US citizenship to your application easily with HelloGov).
Replace your damaged passport in as little as 3 days
Every option includes all forms completed for you, AI assistance on your application, error detection before you send, and 24/7 support.
$399
6-10 business days
- Use a courier to get your passport faster
- All forms completed for you
- AI assistance on your application
- 24/7 support and help
- Detect errors before you send
$649
4-6 business days
- Use the quicker couriers for faster delivery
- All forms completed for you
- AI assistance on your application
- 24/7 support and help
- Detect errors before you send
$749
3-4 business days
- Use the fastest couriers for fastest delivery
- All forms completed for you
- AI and human assistance on your application
- 24/7 support and help
- Detect errors before you send
Say goodbye to complicated passport applications
See the difference our AI-assisted platform makes.
AI Application ScannerEvery application is scanned & verified
Scan progress100%
- Application form scannedVerified
- Photo complianceVerified
- Document authenticityVerified
- Field validationCompleted
- Eligibility confirmedVerified
- Error detectionVerified
Application ready to submit99.4% approval rate
With HelloGov
- Simple passport applications and document verification
- AI checks for application accuracy to avoid delays
- Around-the-clock support and tailored advice
- Real-time tracking of passport application status
Without HelloGov
- Complex and lengthy passport application process
- Unclear processing times that disrupt your travel plans
- Limited support hours and non-specific advice
- Minimal updates on application progress
Travel smart with
HelloGov + iVisa.
One platform for the whole journey: passports from HelloGov, travel visas from iVisa. Two market leaders are now one company, covering every document a trip requires.
Damaged passport FAQs
Common questions about damaged passport applications and processing.
Top Questions
A damaged passport includes any condition that might make it difficult for border officials to identify you or scan the passport properly, such as water damage, tears, or unauthorized markings.
If you're unsure whether your passport needs replacing, HelloGov's passport services are here to assist, we can give you guidance on whether you need your damaged passport replaced and help you through the replacement process.
To get a replacement for a damaged passport, you'll need to fill out an application form, just as you would for a lost or stolen passport.
HelloGov simplifies this by guiding you through each step, from the passport photo to the signed statement explaining the damage. Our goal is to make getting your new passport as smooth and straightforward as possible.
To get a damaged US passport replacement, you’ll need:
A DS-11 application form for a new passport.
The damaged passport, which will act as your previous passport to be submitted.
A birth certificate or naturalization certificate if additional proof of U.S. citizenship is required.
A recent, compliant passport photo.
A valid form of identification.
Payment for the passport fee.
A signed statement explaining the passport damage.
HelloGov will guide you through preparing these documents, ensuring your application for a new passport is comprehensive and ready for processing.
You can replace a damaged passport at designated passport acceptance centers across the country, including post offices and government buildings.
With HelloGov, you can prepare for this visit from the comfort of your home, ensuring you have all necessary documentation, from your birth certificate to a new passport photo, ready before you go. That speeds things up and makes getting your passport replacement less of a hassle.
Expedite your passport through
our AI-powered platform
Whether you need a passport, visa, or want to partner with us, HelloGov makes it simple.
Start Application