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U.S. passport
The AI platform that simplifies every passport application
We're on a mission to make U.S. passport applications simpler, faster, and more reliable for everyone. All powered by our proprietary AI system, Sydney, and a vetted network of 40+ Department of State-registered couriers.
AI-powered applications that adapt to every situation, no matter how complex
Our proprietary AI, Sydney, is trained on every passport type and application scenario and adapts in real time to your answers. If your situation requires a secondary form to be submitted alongside your application, our system figures that out and completes it for you automatically.
Most Popular
AI Verification
New passport
Wrong photos, fees, or forms get applications rejected. Our AI catches every error before your acceptance agent appointment.
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Damaged
Damaged passports can't be renewed. They need a full replacement. Our AI confirms what counts as damage and prepares everything for you.
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AI for scale.Humans for the moments AI can't replace.
Our AI, Sydney, handles the vast majority of customer questions instantly, around the clock by chat, phone, or text. But when a case needs human judgement, it's escalated to a specialist who knows the process inside out.
Every application is tracked in real time, from submission to approval. Customers receive live status updates at each stage so they're never left in the dark.
A powerful AI backend that makes sure every application gets approved first time
Our platform runs a multi-layered verification system that checks every application against live government requirements, identifies the right forms and documents for each case, and catches errors before submission, so applications are right the first time, at scale.
Powered by GovSchema
Government requirements change constantly. GovSchema, our proprietary engine, checks every requirement across every document type daily so the platform is always current. It then adapts to each customer's answers in real time, routing them to exactly the right forms and documents for their situation.
Exception playbooks
Complex cases are handled automatically wherever possible, and escalated to specialists when human judgement is needed.
Every escalation feeds back into the system, so the AI gets sharper with each case it sees and improves itself as volume grows.
Real-time updates and transparent communication
HelloGov doesn't just track applications for customers, it actively manages them on their behalf. The system actively monitors each application around the clock, receives and parses government correspondence on the customer's behalf, and surfaces anything that needs attention instantly. If an application stalls, the system identifies the delay and chases it down so nothing sits waiting in a government queue unnoticed. That way, customers always have a live, accurate picture at every stage, without lifting a finger.
AI Application Scanner
Live processingEvery application runs through a 12-point scan in real time, checking forms, photos, documents, and eligibility as the customer goes, not after they've submitted. Each check carries its own underlying criteria, catching the common errors that delay applications and making sure anything flagged is resolved before submission.
Scan progress100%
- Application form scannedVerified
- Photo compliance checkPassed
- Document authenticityVerified
- Field validationComplete
- Eligibility confirmedEligible
- Error detection0 errors
Every application is
scanned and verified by AI.
Sydney,the HelloGov AI, checks every application, validates every document, and confirms all of the details before our humans in the loop give everything a final check. That’s how we have a 99.4% first-attempt approval rate.
AI Application ScannerEvery application is scanned & verified
Scan progress100%
- Application form scannedVerified
- Photo complianceVerified
- Document authenticityVerified
- Field validationCompleted
- Eligibility confirmedVerified
- Error detectionVerified
Application ready to submit99.4% approval rate
Humans in the loop
- Reviews every application before submitting
- On-hand for complex cases and escalations
- Experts in all government applications
- Train the AI after every interaction
- White-glove service for emergency situations
AI-powered applications
- Adapts to your circumstances
- Automatically completes additional forms
- Always up to date with latest requirements
- 24/7 support with applications
- Automatic error detection
Built for scale,
designed for accuracy
Our platform processes applications across every passport type and scenario, with the accuracy and speed that manual operations simply can't match.
Scale
Growing every day
Applications successfully processed and growing.
HelloGov AI, Inc. is a private, U.S. Department of State-registered passport expediting company. Our platform provides document preparation, application guidance, and connections to our network of registered couriers. HelloGov is not a government agency and is not affiliated with the U.S. government.
40+ handcarry couriers registered with the
U.S. Department of State
Each courier is thoroughly vetted to ensure the best possible experience.
Passport Rush
Buffalo, NY
Capitol Visa Services
Washington, D.C.
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Travel Visa Pro
Seattle, WA
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A Rush Passport
Washington, D.C.
HelloGov AI, Inc. is a U.S. Department of State-registered passport expeditor. Every courier in our marketplace is also registered with the Department of State. We are not affiliated with the U.S. government.
Get your passport in as little
as 3 days
Routine 6-8 weeks vs expedited 2-3 weeks vs HelloGov courier as fast as 24 hours.
Smart expediting
Perfect when you have some time before your trip but still want full support and tracking.
- 2-3 weeks
- Live tracking & updates
Emergency expediting
The quickest way to get your passport when you’re in a hurry.
- 3-4 business days
- Fastest service
Express expediting
Get your passport back within the week when a trip is approaching.
- 4-6 business days
- 40+ registered couriers
Travel smart with
HelloGov + iVisa.
One platform for the whole journey: passports from HelloGov, travel visas from iVisa. Two market leaders are now one company, covering every document a trip requires.
If something goes
wrong with us
Clear fallback options for the most common passport filing failures.
Before / AfterAuto-retake
Recovery protocol
- AI compliance scanner runs 12-point
- Guided retake with live feedback overlay
- Auto-resubmit within 60 seconds
Before / AfterRe-route
Recovery protocol
- Sydney AI detects scenario mismatch
- Data migrates to correct form path
- Re-validation + concierge review
Recovery protocol
- Escalation to urgent courier routing
- 40+ registered couriers bid same-day
- Appointment slot confirmed within hours
Systems operational4.2 minavg recovery99.1%first-call resolution24/7concierge
Expedite your passport through
our AI-powered platform
Our intuitive interface makes sure that you get your applications and requirements correct the first time so you don't have any delays.
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Rated Excellent on Trustpilot73k+ verified reviews
Verified public figure
“Simple, easy, and quick! Great team to work with!”
Verified public figure
“The services were fast and reliable. Will absolutely use them again.”
Verified public figure
“HelloGov really had a HUGE part in helping setup a future potential career with Blake Shelton for me!”
Verified public figure
“I was initially skeptical about using your service… But you were terrific. I would highly recommend you.”